Terms & Conditions


With the uncertainties of the current situation, we are committed to maintaining the highest standards of cleaning and disinfection protocols, helping you feel reassured and safe in your home away from home so that you can relax and enjoy your holiday. We are also offering a flexible cancellation policy, with full refunds - please ask for details.

Payment Schedule - A deposit of 25% will be required to secure your reservation at the time of booking, the balance of 75% being due 12 weeks prior to arrival. 

Payment Methods - Payment is accepted by secure credit card transaction with PayPal, multiple currencies using the excellent Wise service, or in GBP, Euros or USD by bank transfer.

Security Deposit - A security deposit of £250 will be required.  This is fully refundable upon confirmation from our manager post your departure of no damage (normal wear and tear excepted), no pets, no smoking, and that all Terms and Conditions of rental have been complied with.

Rental period - Rentals are generally accepted for a minimum of one week from Saturday 4pm to Saturday 10am, particularly during busy periods. We can though be flexible dependent on availability, so if you're looking for an alternative arrival / departure day or short break please do ask.

Smoking / PetsThe Villa is strictly non-smoking, and we do not allow pets or animals.

Full Terms and Conditions - Will be sent to you with your Booking Form, or upon request in advance.

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Guest Comments

Perfect Place to relax! This was our first visit to Casa Windlenook. It is such a comfortable,relaxing and peaceful place to stay, with beautiful views. Everything is of the highest quality. The kitch ...

Carol & friends
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