Terms & Conditions

Payment Schedule - A deposit of 25% will secure your reservation at the time of booking, the balance of 75% being due 12 weeks prior to arrival. 

Payment Methods - Payment is accepted in multiple currencies using the excellent Wise service, in GBP or Euros by bank transfer, or by secure credit card transaction with PayPal.

Security Deposit - A security deposit of £250 will be required.  This is fully refundable upon confirmation from our manager post your departure of no damage (normal wear and tear excepted), no pets, no smoking, that all Terms and Conditions of rental have been complied with, and upon receipt by us of the Villa keys.

Rental period - Rentals are generally accepted for a minimum of one week from Saturday 4pm to Saturday 10am, particularly during busy periods. We can though be flexible dependent on availability, so if you're looking for an alternative arrival / departure day or short break please do ask.

Smoking / PetsThe Villa is strictly non-smoking, and we do not allow pets.

Full Terms and Conditions - Will be sent to you with your Booking Form, or upon request in advance.

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Guest Comments

We stayed for a week at Casa Windlenook with our three sons aged 16, 19 and 20. The villa is superbly equipped throughout and there is plenty of entertainment with the 3D TV, pool and of course the fa ...

Sally, Berkshire UK
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